Supporting the NHS during a pandemic

Supporting the NHS in London during lockdown

The coronavirus (COVID-19) pandemic delivered a profound shock to the UK. The measures to control the spread of the virus reached deep into our lives, affecting people’s income, job security and social contact; factors that are essential to healthy lives. 

No one was more affected than two of our healthcare clients whose leadership teams were focused working towards a common purpose of overcoming coronavirus, ensuring capacity and minimising the impact on the health and well-being of the overall population. 

To allow the in-house ICT departments to adapt to a new way of working the Executive teams of both organisations leveraged the existing relationships with Installation Technology, inviting them to rise to the growing challenge, which was:

The challenge, to:     
1. The rapid reconfiguration and recommission of clinical space
2. Meet infection control standards   
3. The provision of PPE equipped and trained technical resource ready for immediate deployment
4. Supporting department expansion e.g. isolation PODs, triage and mortuary services
5. The regeneration of clinical laboratories ready for research


Working in partnership with the Trusts the Installation Technology teams delivered a solution that more than met the challenge to ensure the hospital settings remained a safe environment for patients. 

The immediate priority was to set up COVID-19 triage facilities and isolation pods by repurposing existing space throughout the hospital. This involved the seamless extension of the technology that support the critical clinical and administration applications. 

Within days the Installation Technology Health and SafetyTeam had reviewed and enhanced the processes for working in hazardous conditions. It developed method statements that addressed the risk, allowing support engineers to work safely in a COVID-19 environment.

 This rapid action allowed the internal ICT teams to focus on adapting internal processes for a more sustained approach to maintaining the technical architecture for Guy’s and St. Thomas’ NHS Foundation Trust (GSTT) andGreat Ormond Street Hospital for Children NHS Foundation Trust (GOSH). 

The deployed resource was available 24/7 to not only support essential service but to bring back into service laboratories that were required to allow enhanced research facilities to continue the fight against coronavirus. 

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